Privacy Policy

1. Information We Collect

We collect the following personal information when you use our services or place an order:

• Personal Details: Name, date of birth, birth time, birth place, gender — required for astrology consultations
• Contact Information: Phone number, email address, WhatsApp number
• Payment Information: Processed securely through Razorpay. We do not store card/bank details on our servers
• Shipping Address: For product delivery
• Browsing Data: Pages visited, time spent, device information — collected via cookies and analytics

2. How We Use Your Information

• Provide astrology consultations and prepare Kundali reports
• Process and deliver product orders
• Send order confirmations, shipping updates, and consultation reminders via WhatsApp, email, or SMS
• Send promotional offers and newsletters (with your consent)
• Improve our website and services
• Respond to customer support queries

3. Cookies & Tracking

We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and serve personalized content. You can manage cookie preferences through your browser settings. Essential cookies are required for the Site to function properly.

4. Third-Party Sharing

We do not sell your personal information. We share data only with:

• Payment processors (Razorpay) — for secure payment processing
• Shipping partners (DTDC, Blue Dart, India Post) — for order delivery
• Analytics providers (Google Analytics) — for website improvement
• Communication platforms (WhatsApp Business, Resend) — for order updates and support

5. Data Security

We implement industry-standard security measures to protect your personal information, including SSL encryption, secure servers, and restricted access. However, no method of transmission over the Internet is 100% secure.

6. Your Rights

Under Indian data protection laws, you have the right to:

• Access and receive a copy of your personal data
• Correct inaccurate personal data
• Request deletion of your personal data
• Withdraw consent for marketing communications
• Object to processing of your personal data

To exercise these rights, contact us at info@panditnmshrimali.com.

7. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from minors.

8. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated revision date.

9. Contact Us

For privacy-related queries:

• Email: info@panditnmshrimali.com
• Phone: +91 8955658362
• WhatsApp: +91 9588227537
• Address: Jodhpur, Rajasthan, India